Webinars

We've all had good customer service experiences, and those that left a lot to be desired. While financial aid is a student service function with customers at its core, aid administrators also must follow a plethora of rules that can come across as not customer-friendly. Join this webinar to learn how to balance following the rules with providing a positive customer experience.

This webinar will review the 2024-25 verification data element and documentation requirements resulting from FAFSA Simplification changes to the application process. While NASFAA hopes for a reduction in verification selections, verification will still be required in some cases. The webinar will discuss some of the more complicated issues that will remain even after FAFSA Simplification has been implemented. Join David Futrell, NASFAA Director of Institutional Compliance, as he leads you through the latest verification requirements and challenging issues.

This Q&A style webinar, will provide a baseline review of student eligibility, then test your knowledge on various student eligibility categories. Join Kochie Vaughan, Regulatory Specialist, to explore some of the most frequently asked questions related to student eligibility received by our NASFAA AskRegs service.

Making time for professional development helps you develop new skills, gain experience, improve your performance, and advance in your career. Join NASFAA's Susan Shogren and a guest panel as they discuss professional development topics of relevance and importance to financial aid administrators today and in the future. Leave with tools and resources to help you create your own professional development plan. Keep an eye on Today's News for more information.

The NASFAA Policy Update will include the latest updates on what's happening in Washington related to student aid policy. The Policy Team will provide updates on Higher Education Act reauthorization, student aid funding, regulatory action, administration initiatives, and close with a question-and-answer session.

The newly redesigned 2024-25 Free Application for Federal Student Aid (FAFSA) changes the way students apply for Title IV assistance, and in many cases, institutional and state aid. Join Lissa Powell, NASFAA Training Content and Presentation Specialist, as she walks through the changes to the application process.

Significant changes to the Pell Grant eligibility criteria and federal methodology (FM) formula are on the horizon, including a new name for the expected family contribution (EFC), which has become the Student Aid Index (SAI). The revamped formula includes higher income protection allowances (IPA), elimination of the state and other tax allowance against income, elimination of many forms of untaxed income and excludable income, addition of small businesses and family farm assets, elimination of consideration of more than one family member in college, and more. Join NASFAA’s Jackie Cottom to take a deep dive into the new SAI.

In its commitment to the graduate and professional community, NASFAA is providing this webinar as a forum for graduate and professional financial aid administrators to discuss current issues of concern for their students and peers. NASFAA will provide an update on topics specific to the graduate and professional aid community, and close with a question-and-answer session.

Stay tuned to Today's News for more information about this webinar.

Join Blue Icon Advisors' team of experts to explore a hot topic, to be announced.

The NASFAA Quiz Show has been renewed and is all set for season 4! Get ready, because as a NASFAA member, you might be called on to serve as a contestant for season 4! We guarantee that you are going to love your NASFAA Quiz Show webinar experience. The webinar brings to life some of those very thought-provoking and sometimes mind-blowing AskRegs questions in a manner that is considered "edu-tainment." The goal is to provide a good mix of questions so even our financial aid neophytes can participate in the fun as well. So, join NASFAA's Kochie Vaughan and David Tolman in this engaging webinar as they test your knowledge on a variety of financial aid topics. Have fun learning and see which game show makes its debut for season 4!

Gainful employment is back! Join Norma Robinson, NASFAA Regulatory Specialist, to cover the return of gainful employment (GE) to the financial aid landscape. This webinar will cover the definition of a GE program, the metrics that will be used to measure GE programs, as well as when regulations officially go into effect.

NASFAA's Annual Business Meeting will be conducted virtually, immediately preceding the Policy Update Webinar. NASFAA's bylaws dictate that the association must meet annually for the purpose of transacting all business which may be brought before the membership. The meeting will include updates on NASFAA's financial status, FAAC®? program, governance and oversight, and diversity efforts.

The NASFAA Policy Update will include the latest updates on what's happening in Washington related to student aid policy. The Policy Team will provide updates on Higher Education Act reauthorization, student aid funding, regulatory action, administration initiatives, and close with a question-and-answer session.

Stay tuned to Today's News for more information about this webinar.

Join David Futrell, NASFAA Director of Institutional Compliance, for a review of some of the most frequently asked AskRegs questions related to FAFSA Simplification. Depending on the most popular questions leading into the webinar, topics will likely range from constructing the cost of attendance (COA) to packaging, as well as include verification and professional judgment (PJ) consideration of special circumstances and dependency overrides.

The biggest changes to the FAFSA in history will be implemented in the 2024-25 application cycle - are we ready? Explore the upcoming changes to the FAFSA, including direct data sharing with the IRS and a streamlined Federal Methodology, and learn more about the latest updates on implementation as we approach the launch of the new FAFSA in December.

In this session, Husch Blackwell will provide fundamental Clery Act Compliance requirements for the Title IV professional. This session includes best practices for the Annual Security Report and the Drug-Free Schools and Communities Act (DFSCA). Included will be lessons learned from recent U.S. Department of Education program reviews relating to the Clery Act.

Join Tiffany Gibbs, NASFAA Director of Online Compliance Products, as she covers some best practices in the administration of the Federal Work-Study(FWS) program. The webinar will cover the general, prepandemic rules and best practices regarding FWS, the new campus-based schema in COD for the reporting of student earnings, as well as the end of the COVID-19 national emergency and what that means going forward for the FWS program.

Join Art Coleman, managing partner and co-founder of EducationCounsel LLC, and representatives from higher education associations, as they discuss the implications of two recent U.S. Supreme Court cases — SFFA v. Harvard and SFFA vs. UNC — which challenged the legitimacy of race-conscious admission policies.

In July 2023, incarcerated students enrolled in eligible Prison Education Programs will gain access to Pell Grant eligibility for the first time since 1994. Join experts on administering financial aid in prison settings for a discussion of what financial aid administrators and prison education practitioners can do to ensure they are prepared to effectively support incarcerated learners. Learn tips to successfully administer Pell Grants for incarcerated students, and gain an understanding of the existing regulations and guidance impacting prison education programs and the tools available to assist the financial aid and prison education communities when serving this student population.

On June 9, The Gramm-Leach-Bliley Act (GLBA) requires Institutions of Higher Education to increase cybersecurity to better protect student data and privacy.  In a non-technical presentation, Federal Student Aid will discuss changes to The Safeguards Rule. We will outline major elements of your Cybersecurity Plan. We’ll cover your Incident Response Plan and risk reducing strategies. We’ll give you tips to prepare, resources for more information and answer your questions.

FAFSA simplification is one of the largest changes in Title IV aid administration in the last 30 years. Join NASFAA's Jackie Cottom and Tiffany Gibbs as they discuss the changes to be implemented in the 2023-24 award year, as well as changes slated for the 2024-25 award year. Some of these changes include need analysis and the move from utilizing an expected family contribution (EFC) to a student aid index (SAI), changes to professional judgment, and cost of attendance. Other aspects of FAFSA simplification have already been implemented, such as the elimination of SULA, drug conviction, and Selective Service registration requirements.

NASFAA's Annual Business Meeting will be conducted virtually, immediately preceding the Policy Update Webinar. NASFAA's bylaws dictate that the association must meet annually for the purpose of transacting all business which may be brought before the membership. The meeting will include updates on NASFAA’s financial status, FAAC® program, governance and oversight, and diversity efforts.

The NASFAA Policy Update will include the latest updates on what's happening in Washington related to student aid policy. The Policy Team will provide updates on Higher Education Act reauthorization, student aid funding, regulatory action, and close with a question-and-answer session.

Join NASFAA’s Norma Robinson and a guest panel of financial aid administrators for an in-depth conversation about crafting the cost of attendance (COA). During the webinar we will discuss commonly requested adjustments, such as dependent care, first professional licensure costs, as well as disability-related costs, and different approaches to accommodating them. We will also talk about some less common requests our aid administrators have received and how they handled them. This webinar will be helpful for aid administrators that serve undergraduate and graduate/professional student populations.

The NASFAA Quiz Show has been renewed and is all set for season 3! If the Game Show Network is one of your favorite cable TV networks, then you are going to love our NASFAA Quiz Show webinar, where we bring to life some of those very thought-provoking and sometimes mind-blowing AskRegs questions in a manner that is considered “edu-tainment.” The goal is to provide a good mix of questions so even our financial aid neophytes can participate in the fun as well. So, join NASFAA’s Kochie Vaughan and David Tolman in this engaging webinar as they test your knowledge on a variety of financial aid topics. Have fun learning and see which game show makes its debut for season 3!

You know you need documented policies and procedures, but it’s hard to know where to begin. Do I start with “low-hanging fruit” or the hardest areas? What will my auditor (or a federal program reviewer) want to see? Join this webinar to learn tips, tricks, and strategies from the Blue Icon Advisors consulting team for how to start writing your policies and procedures.

Join NASFAA’s Susan Shogren and a guest panel as they discuss the importance of emotional intelligence, the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. Keep an eye on Today’s News for updates regarding this webinar.

In its commitment to the graduate and professional community, NASFAA is providing this webinar as a forum for graduate and professional financial aid administrators to discuss current issues of concern for their students and peers. NASFAA will provide an update on topics specific to the graduate and professional school community, and close with a question-and-answer session.

Whether we see it or not, everyone has the potential to be creative — not just the brainstormers among us. The problem is that we are so inundated with information each day that it can be challenging to tap into our own reservoir of creativity. What’s needed is a personal knowledge management system, or a way to decipher, organize, and recall all of the data inputs we receive daily to come up with the creative connections needed to tackle our biggest challenges. Join NASFAA President Justin Draeger as he offers some suggestions on how to create your own personal knowledge management system that fosters creativity.

Join NASFAA Vice President of Public Policy and Federal Relations Karen McCarthy and Amherst College Dean of Financial Aid Gail Holt, chair of NASFAA’s FAFSA Simplification Implementation Working Group, as they discuss progress on FAFSA simplification, the efforts of the working group, and answer audience questions about what we know and don’t yet know about the 2024-25 FAFSA.

This interactive webinar will focus on the two pending U.S. Supreme Court cases — SFFA v. Harvard and SFFA vs. UNC — which challenge the legitimacy of race-conscious admission policies and seek to overturn decades of federal court precedent. While most of the attention in those cases centers on issues of admission policy and practice, important issues in those cases may bear on the continuing role of race and ethnicity in the awarding of financial aid and scholarships. This webinar will distill the legal issues of consequence for aid and scholarship practitioners, offer insights regarding court decision-readiness strategies and steps to consider, and virtually engage with attendees to address their questions.

The NASFAA Policy Update will include the latest updates on what's happening in Washington related to student aid policy. The Policy Team will provide updates on Higher Education Act reauthorization, student aid funding, regulatory action, and close with a question-and-answer session.

Join NASFAA's Tiffany Gibbs as she covers the top AskRegs questions NASFAA members have regarding Satisfactory Academic Progress (SAP).  Questions will range from topics that include evaluating SAP, student appeals, probation and the use of academic plans. In addition to providing answers, this session will review requirements related to these leading issues and provide best practices when applicable.

Getting timely financial aid is critical for many learners, especially as college costs climb. One of the biggest challenges facing campuses is communicating with the students who need financial assistance to ensure they meet critical deadlines. How can staff generate connections to help keep students on track?

Not sure whether a student who ceased to be enrolled can still receive funds? Wondering if the student who just completed verification in the spring can still receive fall funds? Join NASFAA's Lissa Powell as we explore the cash management rules related to retroactive and late disbursements, and delve into the differences between the two. We will review scenarios and lead you through determining whether disbursements may be made.

Trellis’ Student Financial Wellness Survey (SFWS) is implemented each fall and covers a broad range of topics, including financial behaviors and decision-making, financial knowledge, paying for college, financial security, basic needs security, and mental health. The survey allows for the exploration of the connection between student finances and student success. Participation in the SFWS is free and all participating institutions receive a school-level report of findings. In this session, Trellis will provide an overview of some of the findings from the fall 2021 survey and the process to participate. Co-presenters from the University of Oklahoma and Imperial Valley Community College will then describe their experience with the process of participating and the various ways they have used the information in their financial aid offices and throughout the institution.

Last-minute requests. Delayed implementations. Missed deadlines. You can avoid these experiences with a strong operational calendar. Join this webinar to learn from the Blue Icon Advisors consulting team how an operational calendar can become the backbone of your financial aid office.

This webinar provides an overview of 2023-24 verification requirements and highlights any new or changed data element and documentation requirements. It will focus on some complicated cases and concerns that come up year after year. Join David Futrell, NASFAA director of institutional compliance, as he leads you through the latest verification requirements and challenging issues.

We’re not done with the expected family contribution (EFC) yet, so what are the changes for the 2023-24 application and processing cycle? What information will your students need to complete the FAFSA for the upcoming school year? Join NASFAA Staff to review key aspects of the application process, address updates to the FAFSA application — including those made as a result of the FAFSA Simplification Act — and discuss answers to frequently asked questions.

Professional judgment (PJ) is sometimes viewed as one of the more challenging aspects of Title IV program administration. Aid administrators are required to act within the PJ authority and clearly document decisions made. This webinar will teach you guiding principles and assist in their application on your campus.