Financial Aid Administrator Surveys

Use these Financial Aid Administrator surveys to determine what's happening in the field and among your peers, as reported by our members.

  • NASFAA & NCAN Verification Survey
    July 7, 2021 - NASFAA & NCAN are seeking to evaluate solutions that would streamline & improve the verification process to reduce verification burden for institutions & students. These survey questions are related to verification selection data, trends & solutions.
  • Poll The Pros
    October 8, 2020 - Are your financial aid office operations similar to others? Or are you ahead of the pack? Vote in our Poll The Pros series and find out where you stand on questions everyone's curious about.
  • Survey on Professional Judgment and COVID-19
    October 7, 2020 - This survey, completed by primary contacts at NASFAA member institutions, aims to provide additional information on how COVID-19 has impacted the number of PJ requests that aid offices have received this year.
  • CARES Act Distribution: Results from June 2020 Membership Poll & May 2020 Survey
    June 15, 2020 - Rapidly changing and often conflicting guidance from the Department of Education made it difficult for institutions to disburse CARES Act emergency grant funds to students. NASFAA surveyed its institutional members on this in May 2020 and June 2020.
  • 2020 Professional Judgment COVID Survey
    June 9, 2020 - NASFAA surveyed members about how the COVID-19 pandemic has impacted the number of professional judgment requests their office will, or has already, received related to EFC and COA, and what tools/resources would be helpful in managing such requests.
  • NASFAA Membership CARES Act Survey
    May 13, 2020 - In May 2020 NASFAA distributed a survey to 2,606 Primary Contacts at our member institutions. The section below provides aggregate level results for 587 respondents overall as well as respondents by their IPEDS Reporting Sector.
  • Survey Instrument for Membership of Advance CTE
    November 5, 2019 - NASFAA, Advance CTE, and the Association for Career and Technical Education (ACTE) are currently collaborating to produce a national analysis of short-term programs.
  • Survey Instrument for Membership of NASFAA & ACTE
    November 5, 2019 - NASFAA, Advance CTE, and the Association for Career and Technical Education (ACTE) are currently collaborating to produce a national analysis of short-term programs.
  • 2019 Administrative Burden Update Survey Instrument
    October 1, 2019 - The results of this survey will be published in NASFAA’s 2020 Administrative Burden Survey Report.
  • Ability to Limit Loans – NASFAA Membership Survey
    July 31, 2019 - In an effort to understand more about why some institutions do not participate in the loan program, NASFAA distributed a survey to member institutions do not currently offer federal student loans.
  • College Financing Plan Membership Survey Results
    June 4, 2019 - ED solicited comments and suggestions on the College Financing Plan. To inform our comments NASFAA conducted consumer testing by an outside consulting firm, ASA Research, LLC and conducted a membership survey.
  • NASFAA Professional Judgment Survey Results
    March 25, 2019 - In an attempt to better understand why or why not, and how institutions are using Professional Judgment, NASFAA distributed the attached survey to the entire membership in March 2019.
  • 2018 Benchmarking Survey Questions
    October 9, 2018 - The NASFAA Benchmarking Survey collects information about your institution to gauge how an office’s staff size compares to that of other financial aid offices across the country. Responses to this survey will be used to update the available data..
  • 2017 Administrative Cost Allowance Survey
    September 7, 2017 - In June 2017 NASFAA surveyed our members on the Administrative Cost Allowance (ACA).
  • Graduate/Professional Loan Limits Task Force Proposal White Paper
    August 23, 2017 - Graduate and Professional (G/P) students make up a relatively small proportion of the total student population yet they hold a disproportionate share of outstanding student loan debt. Much of the focus of the federal student aid programs...
  • PPY Task Force Implementation Survey Results
    July 18, 2017 - In May 2017 NASFAA, on behalf the Prior-Prior Year (PPY) Implementation Task Force, administered a survey to the primary contacts at NASFAA member institutions. This survey was designed to assess the implementation of PPY and Early FAFSA...
  • PPY Implementation TF Quick Scan on Financial Aid Priority and Awarding Dates
    December 9, 2016 - The PPY Implementation Task Force and NASFAA staff have analyzed the results of our “quick scan survey” about financial aid priority and awarding dates. These results represent 235 respondents.
  • Findings from NASFAA’s Study of College Presidents
    August 25, 2016 - Throughout 2016 NASFAA retained McKinley Advisors to assist in research focused on gaining a greater understanding of college presidents’ perceptions of their financial aid offices, administrators, and the profession at large.
  • NASFAA 2016 Federal Work-Study Research: National Survey Report
    June 16, 2016 - In this work NASFAA distributed surveys to capture information on best practices and innovative programs in FWS. The surveys were sent to staff at colleges and universities across the United States who work with FWS programs.
  • 2016 NASFAA and the College Board Annual Institutional Loan Survey
    June 3, 2016 - NASFAA and the College Board partner to survey campuses about institutional student loans.
  • NASFAA FSA Survey Results
    May 10, 2016 - This report, drawing upon information collected via a survey distributed to NASFAA's membership, offers recommendations to help facilitate a strong, effective working relationship between schools and FSA.NASFAA FSA Survey Results
  • 2015 Institutional Loan Survey
    June 15, 2015 - NASFAA and the College Board partner to survey campuses about institutional student loans.
  • 2015 Administrative Burden Survey
    April 20, 2015 - The 2015 NASFAA Administrative Burden Survey, a follow-up to NASFAA's 2010 study, surveyed financial aid professionals at member institutions to gain a better understanding of how ongoing regulatory changes are affecting college financial aid offi...
  • Servicing Issues NASFAA Task Force Report
    February 4, 2015 - SERVICING ISSUES NASFAA TASK FORCE REPORT FEBRUARY 2015 2015 Task Force Report: Servicing Issues 1 NASFAA Servicing Issues Task Force Introduction Over the last several years the financial aid community has voiced concern about disruptions, incons...
  • 2014 Institutional Loan Survey
    August 7, 2014 - NASFAA and the College Board partner to survey campuses about institutional student loans.
  • NASFAA & College Board 2013 Institutional Loan Fact Sheet
    October 23, 2013 - NASFAA partners with the College Board to provide institutional loan data for the annual Trends in Student Aid report. This fact sheet summarizes survey results for 2013.

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