Director of Certification and Credentialing, NASFAA
Susan Shogren, CPTD® is the director of certification and credentialing for the National Association of Student Financial Aid Administrators (NASFAA). Her passion is helping financial aid professionals gain the recognition they deserve for their work supporting the dreams and aspirations of college students across the country. Susan has been actively engaged in the financial aid profession since 1991, including at the University of Portland and the University of Maine. Prior to joining NASFAA, she provided Title IV regulatory compliance training for financial aid administrators on behalf of NELA and USA Funds. She has been recognized for her contributions over the years by both the Oregon Association of Student Financial Aid Administrators (OASFAA) and the Western Association of Student Financial Aid Administrators (WASFAA). Susan earned her bachelor’s degree from the College of William and Mary in Virginia, and holds the Association for Talent Development's Certified Professional in Talent Development (CPTD) credential. She lives in Portland, Oregon where she volunteers with the Cascadia Chapter of ATD, SOLVE Oregon, and the Oregon Community Foundation.