College Financial Aid Administrators Are Running Out of Time - And Losing Patience

"The news frustrated Stephanie Levenson, but it didn’t surprise her. After all, she had been hearing about delays and technical problems with the new Free Application for Federal Student Aid, or FAFSA, ever since the form went live, at the end of 2023. 'Every day there’s something,” she said. “It’s a soap opera,'" The Chronicle of Higher Education reports. 

..."Schreck, who has worked at Monmouth for nearly 30 years, has been trying to keep up with the relentless updates about the FAFSA’s technical issues. Each day, she and her three colleagues in the financial-aid office read the latest postings by the Education Department, the National Association of Student Financial Aid Administrators, and Ellucian, the college’s software provider.

'There are more announcements than one person can catch up on and read in a day, so we divide and conquer,' Schreck said. 'It’s everything we can do to keep up with all of it and still do our work.'"

NASFAA's "Notable Headlines" section highlights media coverage of financial aid to help members stay up to date with the latest news. Articles included under the notable headlines section are not written by NASFAA, but rather by external sources. Inclusion in Today's News does not imply endorsement of the material or guarantee the accuracy of information presented.


Publication Date: 3/29/2024

View Desktop Version