‘A Crisis of Credibility’: Education Department Hears Bipartisan Condemnation on Rocky FAFSA Rollout

"A Wednesday House hearing examining the botched rollout of new Free Application for Federal Student Aid (FAFSA) forms offered the Department of Education an earful as witnesses and lawmakers from both parties lamented on the “crisis of credibility” the department is facing over the process," The Hill reports.

..."These difficulties have led advocates, financial aid officers, students, parents and lawmakers to question the credibility of the department.

'Here’s the hard truth, and I don’t take any pleasure in being here to say this today, but when you have a crisis of credibility, schools don’t trust that more errors won’t be found tomorrow, that the data that they have today is credible or that guidance won’t change,' said Justin Draeger, president and CEO of the National Association of Student Financial Aid Administrators."

NASFAA's "Notable Headlines" section highlights media coverage of financial aid to help members stay up to date with the latest news. Articles included under the notable headlines section are not written by NASFAA, but rather by external sources. Inclusion in Today's News does not imply endorsement of the material or guarantee the accuracy of information presented.


Publication Date: 4/10/2024

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