"When I started in financial aid, way back before the Free Application for Federal Student Aid, when everything was done on paper and by hand, the work was as much apprenticeship as occupation. You learned from the veteran across the hall who could read a financial aid form like tea leaves, or from the counselor who seemed to know which verification conversation might end in tears. We learned the rules, but more than that, we learned judgment and the art of reassurance," Bruce Blackmon writes for Inside Higher Ed. 

... "Yet those models have been rolled back at many campuses nationwide. Surveys by the College and University Professional Association for Human Resources and the National Association of Student Financial Aid Administrators point to a desire for more remote work options: While more than 80 percent of financial aid professionals say their work can be done remotely, only a comparatively small percentage have hybrid or remote work options, with the majority (67.8 percent in 2023) working mostly or completely on-site."

NASFAA's "Notable Headlines" section highlights media coverage of financial aid to help members stay up to date with the latest news. Articles included under the notable headlines section are not written by NASFAA, but rather by external sources. Inclusion in Today's News does not imply endorsement of the material or guarantee the accuracy of information presented.

Publication Date: 1/20/2026