NASFAA Business Services Webinar: Credit Conversations That Matter: Preparing Students for Private Loan Success

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Date Recorded: April 21, 2026
Duration: 60 Minutes
Price: Free

Business Affiliate Webinar

Business Affiliate Webinars provide an opportunity for NASFAA associate members to share information on products, services, or other related topics. These sessions do not constitute NASFAA endorsement.

Session Description

As students increasingly rely on private education loans to bridge funding gaps, financial aid professionals are uniquely positioned to help them understand credit and borrowing fundamentals before they apply. This session brings together perspectives from a private lender and a national credit bureau to explore best practices for communicating with students about credit in a compliant, student-centered way.

Panelists will discuss how credit scores are calculated, what lenders evaluate during underwriting, common reasons students are denied, and strategies that improve approval outcomes — including responsible credit use and cosigner considerations. The session will also address how schools can provide meaningful financial wellness education.

Attendees will leave with practical learnings and messaging strategies they can immediately implement to support students making informed borrowing decisions.

College AveAbout College Ave

College Ave was founded by industry veterans to address the needs of an evolving student loan landscape. Our leadership team brings more than 150 years of experience in the student lending and financial services industries. With corporate offices in Wilmington, Delaware, College Ave is committed to delivering practical and personal solutions that give young adults a running start on their roads to financial success.

As a leading national private education lender, College Ave provides financing assistance to students enrolled at more than 2600 colleges and universities across the country. In addition to offering undergraduate and parent/sponsor loans, College Ave has a complete suite of graduate products, designed with extended deferment options based on degree. We offer the broadest loan features, dedicated campus relations and customer service teams, and the simplest and most transparent loan experience possible. We are passionate about creating a better customer experience for the industry.

Speakers

Veronica Herrera Bill Ayers

Veronica Herrera
Director of Core Credit Services
Experian

Bill Ayers
Head of Campus Development
College Ave

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Certificate of Attendance

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