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Ocelot. New research shows the breakdown between institutions and students rests with inaccessible information, inconsistent advice, and confusing systems. Get the full results, insights, and case studies on how institutions can scale the personal touch and bridge the engagement gap. Download the report.

Financial aid administrators continue to anticipate increases in professional judgment (PJ) requests into the 2021-22 award year, with 64% expecting increases as compared to the 2020-21 award year. A new survey from NASFAA, released today, demonstrates that schools, since the onset of the pandemic, continue to see increases in PJ requests, with 56% of respondents reporting an increase in requests over the same time frame of the previous calendar year, 27% reporting about the same number of requests for the same time frame over the two years, and only 6% reporting a decrease in the number of requests from the prior year.

This four-week interactive online course, beginning July 6, will focus on the fundamentals of financial aid including applying financial aid concepts, categories and types of financial aid, the Title IV aid programs, other federal sources of student assistance, and comparing financial aid offers. Fundamentals of Student Financial Aid is the perfect learning tool for new financial aid professionals, and individuals who assist students through the financial aid cycle, such as admissions or enrollment representatives, and high school counselors. Upon passing the course, you will receive a NASFAA U Certificate. Register now.

NASFAA's remote proctoring vendor, ProctorU, produced a short video to illustrate the process of connecting to your proctor and taking the online exam. The video is a great way to acquaint yourself with the remote proctoring experience. Keep in mind your experience may be slightly different, as the certification knowledge exam has some different requirements than the exam used for the purposes of this video. Make sure you meet all of the technical requirements to sit for the certification knowledge exam.

You want to help students along their journey. They want the personalization and support they get from Amazon. With Salesforce for Higher Ed, you can have both. Bellevue University partnered with Regent Education to extend their Connected Campus by enabling their admissions, student accounts, and advisory teams to access financial aid insights in Salesforce — indicators that can identify a commitment (or lack thereof) and spot at-risk students. Join Bellevue University's Scott Bierman, assistant vice president of student affairs, and Heidi Lupo, director of academic advising, on Thursday, June 10 at 2:00 p.m. ET to learn how they're doing it.

Eager to share relevant articles and resources with colleagues in your office, across campus, or peers at other institutions? It's now easier than ever with NASFAA's AddThis sharing feature, which allows you to post our content directly to Facebook, Twitter, LinkedIn, and send it around via email. To share content from our site, you can click on the desired icon located on the top right-hand corner of each page, next to the “add to favorites” button. Once you select an icon, you will be able to customize text to accompany the content on each social media platform or email.

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