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today’s news for Tuesday, September 19, 2023

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NEWS FROM NASFAA

Gainful employment (GE) was brought back into the spotlight after the Department of Education (ED) announced its intention to conduct a fourth round of negotiated rulemaking in 2021. Negotiations once again failed to reach consensus, and ED released proposed GE regulations in May of 2023. The article that follows, from Abbie Barondess, NASFAA's most recent Dallas Martin Endowment policy intern, is the third and final installment in a series that covers the current GE proposal, projected impacts, concerns, and NASFAA’s recommendations.

NASFAA UPDATES AND ANNOUNCEMENTS

This five-week interactive online course, beginning on October 2 at 4:00 p.m. ET, provides an overview of the return of Title IV funds (R2T4) regulations. Course participants will learn what happens to Title IV funds when a student withdraws before completing the period of enrollment, withdrawal from programs offered in modules, and how to apply the R2T4 formula in order to calculate the amount the school must return to the Title IV programs, or the amounts the student could receive as post-withdrawal disbursement. Register now and reserve your seat today!

We've all had good customer service experiences, and those that left a lot to be desired. While financial aid is a student service function with customers at its core, aid administrators also must follow a plethora of rules that can come across as not customer-friendly. Tune into this webinar, on October 11 at 2 p.m. ET, to learn how to balance following the rules with providing a positive customer experience. Register now and reserve your seat today!

U.S. DEPARTMENT OF EDUCATION

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