Certified Financial Aid Administrator® Commission Bios

Shannon Crossland, Frank Phillips College, Commission Chair, Southwest Representative

Shannon is the director of student financial aid services at Frank Phillips College in Border, Texas. Her primary responsibilities include student financial aid compliance and administration. Shannon received her associate degree from Amarillo College, bachelor's degree in agronomy (soil science) from Texas Tech University, and master's degree in higher education administration from Texas Tech University. Shannon is actively involved with TASFAA, SWASFAA, and NASFAA. Shannon has served as past president of TASFAA and SWASFAA, and currently serves as Commission Chair of the Certified Financial Aid Administrator® Program Commission. In her free time, Shannon enjoys traveling, running, and crocheting.

Christina Tangalakis, Ed.D., Glendale Community College, Commission Chair-Elect, Western Representative

Christina Tangalakis, Ed.D., is currently the associate dean of financial aid at Glendale Community College in Glendale, California. Previously, she was director of financial aid at Hispanic Scholarship Fund, associate director at the University of Southern California, assistant director at Pepperdine GSEP, and a financial aid counselor at Central Washington University. Affordability, access and diversity are the issues central to her daily work and professional interests. In December 2018, Christina was named one of the six members of the inaugural class of NASFAA's Diversity Leadership Program.

As a member of the LGBTQ community with Latinx heritage, Christina explains that diversity is more than just a passing phase—it is a way of life, an aspiration, and a motivation for creating change. Christina is currently a member of the advisory council for the Hispanic Scholarship Fund, and sits on the board of directors of the Foundation for the AIDS Monument. In the future, Christina wants to continue to advocate for marginalized populations' college access and affordability, and to mentor a new generation of financial aid leaders who will be ready to shape the industry's future.

Kathy Bialk, University of Kentucky, Past-Chair, Commission At-Large

Since fall 2019, Kathy has been serving as the executive director of student financial aid at the University of Kentucky. Previously, Kathy served at the University of Iowa for two years, during which time she joined the commission as the midwest representative. Prior to that Kathy served for almost a decade at Marshall University in West Virginia, where she earned her doctorate degree (Ed. D) in higher education leadership. Kathy has more than 30 years of progressively responsible financial aid and enrollment management experience at several public and private colleges and universities. Kathy has presented, provided training, published, and provided public testimony regarding higher education financing. Kathy has served on various committees and task forces at the state, regional, and national level. She served as president of NJASFAA and WVASFAA and was honored with the State Leadership Award for West Virginia by MASFAA in 2016, Neil E. Bolyard Meritorious Service Award by WVASFAA in 2015, and NJASFAA Lifetime Membership Award in 2006. Currently, she serves on the editorial board for the Journal of Student Financial Aid.

Kathy considers her career in financial aid to be her life's calling. As an experienced financial aid professional and a first-generation high school and college graduate, she understands first-hand the impact higher education has on individuals and society. Kathy believes in life-long learning and promotes educational access, opportunity, and success. She especially enjoys cultivating the professional growth of others aiming to develop the future leaders of the financial aid profession. Kathy enjoys traveling, gardening, cooking, and spending time with her husband of 35 years, children, and grandbaby.

Daniel Barkowitz, Valencia College, Southern Representative

Daniel T. Barkowitz is assistant vice president of financial aid and veterans affairs at Valencia College, a position he has held since July of 2017. Daniel has served over 30 years in institutions of higher education. Previous roles include director of financial aid at MIT, dean of financial aid/associate dean of student affairs for Columbia College and Columbia Engineering at Columbia University in the City of New York, director of operations and training for the Massachusetts Educational Financing Authority, and assistant director of financial aid at Boston College. Daniel has held various volunteer roles with NASFAA, SASFAA, EASFAA, FASFAA (Florida), and MASFAA (Massachusetts), including past president of the Florida Association of Student Financial Aid Administrators (FASFAA) and the inaugural chair of the NASFAA's Commission of the Certified Financial Aid Administrator® (CFAA) Program. He holds the FAAC® (Financial Aid Administrator, Certified) designation. Daniel is a recipient of MASFAA's Presidential Award, two-time recipient of MIT's Dean of Undergraduate Education Infinite Mile Award, and the recipient of Florida College Access Network's (FCAN) Top Influencer Award. Daniel earned his Bachelors of Science in History from Northeastern University and his Masters of Education in Human Resource Education from Boston University. He earned a certificate in Professional Fundraising from Boston University. He is a published poet, musical theater actor, and Tarot card collector. Daniel has two adult children and lives with his wife and two fur-babies in Orlando.  

Lindsay Bridgeman, University of Arkansas Grantham, Commissioner-At-Large

Lindsay is the chancellor at University of Arkansas Grantham and a seasoned leader with over 20 years of higher education administrative experience in public, private nonprofit and for-profit institutions  With specialized experience in student finance administration, Lindsay has held critical roles with a variety of institutions, all of which were focused on enabling a positive student experience throughout the entire educational journey.  Since joining the university, she has served as compliance specialist, director of financial aid, and vice president of student financial services & university compliance. She earned a master's degree in business administration from Grantham University, a bachelor's degree in political science from Benedictine College and has earned the FAAC® designation.

Nathan Buche, Hutchinson Community College, Rocky Mountain Representative

Nathan Buche is currently the director of financial aid at Hutchinson Community College and has earned the FAAC® designation through NASFAA. He has been in his position at Hutchinson for eight years and in financial aid for about 10 years. Nathan also oversees the institutional scholarship program and all Veterans administration for the college. He graduated from Friends University in Wichita, KS with a Bachelor of Arts in Publications and has a master's degree in sports administration from Wichita State University also located in Wichita, KS.  Prior to being director at Hutchinson Community College he worked as an admission representative, financial aid clerk and assistant director of career services at other institutions.Nathan is a past president of KASFAA, he also has served as co-chair of the conference planning committee and the chair of the archive committee.  He has also been a presenter of topics in KASFAA. In RMASFAA he has been the state delegate for Kansas and served as a mentor in the leadership pipeline. 

Philip Hawkins, George Washington University, Eastern Representative 

Philip Hawkins is the director of financial aid at The George Washington University Law School in Washington, DC. He has held this position since March 2017. Prior to GW, Philip spent his career in financial aid and higher education in several private and public universities in Georgia. He served as the GASFAA president in 2012-2013 and was active in SASFAA. He is currently active in EASFAA. In his spare time, he enjoys playing piano and singing in the Congressional Chorus, located in Washington DC.

Dana Kelly, NASFAA, Fiscal Officer (nonvoting member)

Dana has over 20 years of experience working in the higher education community and has been active in multiple state and regional associations. She is a former president of NCASFAA and has been an active member of SASFAA. Prior to joining us, Dana served as the director of financial planning at High Point University in North Carolina for 12 years. She has also worked on both the lender and servicer side of student aid, most recently for Nelnet. She received her bachelor's degree from Guilford College and she holds a master's degree in public administration and a master's degree in organizational management. Dana has daughter, Sloane. She is by far her greatest accomplishment. Dana also has a 4-legged daughter, Allie, who is more person than dog!

Margot O'Meara, NASFAA, Commission Secretary (nonvoting member)

Margot O'Meara is the certification & credentialing analyst and webinar program manager at NASFAA. In this role, she works closely with our credential testing and webinar platforms to make sure the systems are running properly. She has been actively involved in the development of the certification program. Before joining NASFAA's TRA team in 2015, she worked as an admissions officer, where she served as the liaison between the financial aid and admissions offices. Margot also was the NASFAA policy intern during the summer of 2012. She started working in the financial aid field as an undergraduate at St. Mary's College of Maryland, where she studied economics and public policy. 

Todd Philbrick, The American Speech-Language-Hearing Association (ASHA), Public Representative 

Todd R. Philbrick, CAE, ICE-CCP, is chief certification officer for the American Speech-Language-Hearing Association in Rockville, Maryland. He is a non-profit certification and association executive with over fifteen years of experience in creating and managing certification programs for stand-alone and managed associations. He is committed to promoting best practices in credentialing, financial and meeting management, governance, and growing associations through strategic planning. Throughout his career, he has planned and implemented dramatic changes that have helped associations and certification programs prosper through creative thinking and strong project management skills. He is a Washington, DC area native and a graduate of Salisbury State University with bachelor's degrees in business administration and marketing. He lives in Rockville, Maryland with his wife and two young children.

Susan Shogren, NASFAA, Director of Certification and Credentialing   (nonvoting member)

Susan Shogren is the director of certification and credentialing for NASFAA. Her passion is helping financial aid professionals gain the recognition they deserve for the work they do supporting the dreams and aspirations of college students across the country. Susan has worked in financial aid for over 30 years, including at the University of Portland and the University of Maine. Prior to joining NASFAA, she provided Title IV regulatory compliance training to schools across the country on behalf of NELA and USA Funds. She has been recognized for her contributions over the years by both the Oregon Association of Student Financial Aid Administrators (OASFAA) and the Western Association of Student Financial Aid Administrators (WASFAA).

Susan graduated from the College of William and Mary in Virginia, and holds the Association for Talent Development's Certified Professional in Talent Development (CPTD) certification, as well as the Certified Credentialing Professional (ICE-CCP) certification from the Institute for Credentialing Excellence. She lives in Portland, Oregon, and volunteers with the Cascadia Chapter of ATD, SOLVE Oregon, and the Oregon Community Foundation.

Craig Slaughter, Kenyon University, Midwest Representative

In 2017, Craig Slaughter returned to Kenyon College in Gambier, Ohio to serve as director of financial aid. He previously worked for Kenyon as an associate director from 2000 to 2005. During the intervening years, Craig served as director of financial aid for the University of Redlands, in Redlands, California, and also in the same role at DePauw University. Craig currently serves as President-Elect for MASFAA (Midwest) and has also served previously as MASFAA's Vice President and Secretary.  He has held various volunteer and presenter roles with the College Board, MASFAA,  ISFAA (Indiana), WASFAA (Western) and NASFAA - including serving on the NASFAA Board of Directors as a Rep at Large and also as the 2018-2020 Diversity Officer. A former member of the College Board's Financial Aid Standards and Services Committee (FASSAC), Craig is passionate about college access and affordability, using technology to gather data and streamlining processes that enable college staff to better focus on counseling. He received a bachelor's degree in music from the Eastman School of Music and a master's degree in higher education (College Student Personnel Administration) from Indiana University. In his free time, Craig enjoys rehearsing and performing in the tenor section with symphony choruses. One particular highlight was being part of the choir that performed with Madonna in the 2012 Superbowl halftime show. A truly memorable experience!

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