Blue Icon Advisors, NASFAA Consulting: When the Rules Change but Resources Don't: Advocating for Financial Aid Support

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Date Recorded: April 7, 2026
Duration: 60 Minutes
Price: Free
(members-only)

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Institutions are being asked to do more with less—and the sweeping changes introduced under the “One Big Beautiful Bill Act” have dramatically increased complexity, workload, and compliance risks for financial aid offices, often without a corresponding increase in staffing or resources. 

As institutional leaders navigate these changes, many teams know they need additional support—particularly outsourced services—but struggle to convince senior leadership that external help is not just helpful, but necessary to ensure institutional compliance and student service.

In this practical, strategy-focused webinar, we’ll explore how to effectively advocate for outsourced services and external support to connect regulatory changes, operational bottlenecks, and student impact in ways that resonate with executive leadership and budget decision-makers. The panel will share practical experiences and ideas.

Speakers

Tammy Harrison Ashley Munro

Tammy Harrison
Director of Client Services
Blue Icon Advisors

Ashley Munro, FAAC®
Director of Financial Aid
University of Alaska Fairbanks

Dr. Christal Chatman

 

Dr. Christal Chatman
Director of Financial Aid
Montgomery County Community College

 

Financial Aid Competencies 

This webinar aligns with the following NASFAA Financial Aid Competencies:

Leadership Customer Service
Business of Education    

Technical Requirements

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Certificate of Attendance

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Certified Financial Aid Administrator® Recertification Points (RP)

This event is eligible for one RP. After you view the webinar (live or on-demand), upload your certificate of attendance to your Dashboard to receive credit for this event.

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