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The Department of Education (ED) last week released a report outlining strategies states and higher education leaders can take to promote college diversity, with the intention of providing institutions up to date resources to comply with the U.S. Supreme Court’s (SCOTUS) recent decision to strike down race-conscious admission policies.
Over the weekend the Department of Education (ED) began its direct outreach campaign to 2023-24 FAFSA filers about the delayed rollout of the 2024-25 FAFSA, reminding students via email that the new form will be released in December of 2023. The email encourages students to prepare for the FAFSA rollout by using resources from ED, and to consider registering for an October 25 webinar that will detail how to prepare for the updated form. ED also encouraged filers to opt into SMS message alerts to stay up to date on notifications and to learn more about the changes coming to the 2024-25 FAFSA experience.
Since this Summer, NASFAA has heard from an increasing number of members that their institutions have received a growing number of borrower defense claim notifications, leading to significant confusion as to how schools should handle these filings due to the rollout of regulatory updates, ongoing legal challenges, and a lack of communication from the Department of Education (ED).
Celebrated each year on the third Wednesday in October, Financial Aid Day (FAD) is a special day set aside to celebrate and recognize the contribution of all financial aid professionals across the United States for helping students make their college-going dreams a reality. On FAD colleagues are encouraged to do something special—have an office party, a potluck, a toast, etc.—to celebrate financial aid administrators' contributions to the profession. There are endless ways to celebrate each other, but the most important thing is to have fun and intentionally recognize everyone’s efforts. What is your office doing to celebrate the occasion? Send your stories and pictures to [email protected] or share them on social media and tag NASFAA.
What makes a strong candidate for NASFAA National Chair? We are seeking someone who works full-time at a NASFAA member institution, has demonstrated leadership at the state or regional level, has experience with facilitating meetings and public speaking, and is committed to upholding NASFAA’s code of ethics. If you — or anyone you know — fits the bill, please nominate yourself or a qualified colleague for the role of NASFAA National Chair by Tuesday, October 31 at 5:00 p.m. ET. Nominations are also being accepted for representatives-at-large.
We've all had good customer service experiences, and those that left a lot to be desired. While financial aid is a student service function with customers at its core, aid administrators also must follow a plethora of rules that can come across as not customer-friendly. Tune into this webinar, on October 11 at 2 p.m. ET, to learn how to balance following the rules with providing a positive customer experience. Register now and reserve your seat today!