Consumer Information - 2017

NU - Online Course IconStart Date: February 27, 2017
Duration: 4 weeks
Cost: $299 per registrant (members and non-members)



Postsecondary educational institutions are required to report and disclose certain consumer information to certain prospective students and employees, currently enrolled students, students’ parents, and employees. These notification and disclosure requirements cover a wide range of issues. Some are directly applicable to a student’s receipt of Title IV federal student aid, such as providing information related to educational costs. Others are not relevant to student financial aid, such as information on copyright infringement. Through this course, you will learn what your institution's disclosure and reporting disclosures are, when and how reports and disclosures are to be made, as well as best practices for compliance with consumer information regulations. Complimentary access to the credential test is provided after successfully completing and passing the course.

As a participant of this course you will be asked to:

  • Review educational video lessons
  • Complete learning assessments
  • Participate in online discussions
  • Collaborate with other financial aid administrators 

Course Outline

  • Lesson 1- Introduction to Consumer Information
    • Definition of consumer information
    • Notice to enrolled students requirements
    • General notification and disclosure methods
    • Availability of employees to disseminate consumer information
  • Lesson 2 - Institutional Information
    • Requirements related to each disclosure of information about the institution
  • Lesson 3 - Campus Security and Fire Safety
    • Consumer information requirements for campus security and fire safety
    • Reporting and disclosure requirements unique to campus security and fire safety
  • Lesson 4 - Completion and Graduation Rates, Transfer Out Rates, Athletic Program
    • Requirements related to completion and graduation rates and transfer out rates for first time full-time undergraduate students and student athletes
    • Requirements related to athletic program participation and financial support
    • Applicable reporting and disclosure requirements 

Course Facilitators

David TolmanDavid Tolman joined the NASFAA Training and Regulatory Assistance team in 2012. David has been in the financial aid field since 1992. Prior to joining NASFAA, David was the Director of Financial Aid and Scholarships at Boise State University. He also taught Principles of Microeconomics courses when his schedule allowed. Prior to that he held various positions in the financial aid office at the University of Utah. Like many financial aid administrators, he thought his first financial aid job would just be a temporary thing. As an Instructional Content Specialist, David is able to combine his experience in financial aid and his love of teaching and training. His education includes a Master’s degree from Arizona State University and a Bachelor’s degree from Brigham Young University. David lives with his family in Boise, Idaho.

Mike Kutcher

Michael Kutcher is an instructor with the National Association of Student Financial Aid Administrators. He has specialized in training financial aid counselors in the fundamentals of Title IV financial aid for the past 5 years. Prior to joining NASFAA, Michael was an Assistant Director of Student Services and Outreach with the University of Maryland University College. He was responsible for supervising a team of financial aid counselors, developing business processing guides, and presenting training seminars on new rules and regulations published by the Department of Education. Michael currently facilitates online classroom instruction for NASFAA U. He develops and updates training materials, assists with grading homework assignments, and responds to participants’ questions or concerns. He is passionate about teaching others in the financial aid community and helping them achieve their full potential.

NASFAA U Course Policies


NASFAA U courses are 100% online with an asynchronous focus, meaning the individual attendee can log on anytime/anyplace (assuming they have Internet access) and participate in course requirements – naturally there are due dates they will need to adhere to, i.e. weekly assessments that must be completed. There are also weekly synchronous class meetings. These live "Get-Together" classes last approximately one hour and recorded for on-demand viewing by the course attendee. While attendance is optional, we do encourage attending due to the highly collaborative nature of the courses. Please see the following Get-Together schedule for this course (subject to change at the discretion of the course instructors):

  • 02/27/17 - 12:00 pm ET - Intro Session and Lesson 1 Preview
  • 03/06/17 - 2:00 pm ET - Lesson 1 Review and Lesson 2 Preview
  • 03/09/17 - 2:00 pm ET - Open Forum (Adjunct-Led)
  • 03/13/17 - 2:00 pm ET - Lesson 2 Review and Lesson 3 Preview
  • 03/20/17 - 2:00 pm ET - Lesson 3 Review and Lesson 4 Preview
  • 03/23/17 - 2:00 pm ET - Open Forum (Adjunct-Led)
  • 03/27/17 - 2:00 pm ET - Review Lesson 4 and Test Review *Extended Session


By submitting your registration, you agree to the following cancellation schedule:

  • $25 cancellation fee before February 23, 2017
  • $50 cancellation fee February 23 - February 26, 2017 

If you do not cancel by 6:00 am ET February 27, 2017, you will be responsible for the full amount of the registration fee. Medical emergencies will be re-scheduled to another available course with a doctor’s note.

Requests to cancel must be sent to

Additional Questions

For additional questions, please review the helpful guide of Online Course Frequently Asked Questions.

Related Content

Legislative Tracker: Consumer Information & Transparency


Democrats Push FSA for Security Information on Prepaid Financial Aid Card


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