2020 has brought an onslaught of new challenges, but despite the fact that many offices were and still are working fully or partially remotely you're still getting the job done!
The ongoing pandemic has had an impact on everyone. Between adjusting to remote work, taking care of families and the needs of your communities, and so much more, you've surely got a lot you're juggling. But you're still showing up everyday to help and support students and their families.
Financial aid offices have been reporting an uptick in requests for professional judgment (PJ) this year, which has continued to increase as the COVID-19 pandemic stretches into its seventh month, as noted by NASFAA’s newly released survey. You’re not only meeting the needs of students, financial aid administrators have anticipated these increases and planned accordingly!
Students across the country have said that attending college would have been a dream just out of their reach if not for financial aid. That wouldn't be possible without you, the "dreamkeepers" who open the doors of opportunity to students.
There's no doubt about it—working in the financial aid office means long hours dealing with complicated issues. From processing verification requests and disbursements, to counseling students and staying on top of the latest federal guidance, you do it all.
Counselor, confidant, therapist, teacher, advocate—financial aid administrators are many things to many people.
You know that in order to best help your students, you need to be up to speed on Title IV regulations, and even how potential legislative changes could impact the access to and delivery of federal student aid. It's no small feat, and you tackle it like pros!
Managing two award years concurrently, federal reports, state reports, financial aid nights—and that's just October. There is a lot to do and you get it done with aplomb ... and maybe a little caffeine.
As Steve Pemberton said during the 2019 NASFAA National Conference in Orlando, "you're not impacting a life. You're impacting generations to come."
It's not uncommon that others on campus might be a little unsure of what exactly financial aid administrators do. With your job comes rules, conditions, reports, disclosures, and sometimes unrelated social agendas, the effects of which can extend well beyond the financial aid office into many other areas of an institution. Communicating across the campus is essential.
No one is better equipped than NASFAA members to tell lawmakers what students and institutions really need when it comes to federal financial aid. Your on-the-ground perspective is invaluable in advocating for your schools and your students.
NASFAA members continue to exceed expectations in their dedication to lifelong learning. To date, there have been more than 21,500 NASFAA U credentials earned by over 6,500 people across 17 subjects, and countless other participants in online webinars, showing your desire to expand your knowledgebase.
Publication Date: 10/20/2020