This award is presented to an individual who has made an important contribution to the Association or to the profession. To receive a Meritorious Achievement Award the individual should have made either an important single contribution to the Association or the profession; or significant multiple contributions to the Association or the profession.
Shannon Crossland, Associate Vice President of Compliance and Director of Student Financial Services, Frank Phillips CollegeShannon Crossland has dedicated over 20 years to advancing the financial aid profession through leadership, mentorship, and service at the state, regional, and national levels. As associate vice president of compliance and director of student financial services at Frank Phillips College, she has guided institutions in regulatory compliance and strengthened professional training frameworks. Shannon has served on numerous boards and committees, championed NASFAA’s Certified Financial Aid Administrators Program, and empowered countless colleagues to lead with integrity and confidence. Her sustained impact on the profession, commitment to mentoring, and leadership in advancing excellence make her highly deserving of this award.
Publication Date: 7/2/2026
Annual Business Meeting and Policy Update
Aspiring Director Group Coaching - April 2027
Aspiring Director Group Coaching - April 2027: Aspiring Director Group Coaching - April 2027
Professional Development Panel: Maintaining Morale when Change Fatigue is Real
Policies and Procedures Group Coaching - February 2027
New Director Group Coaching - October 2026
New Director Group Coaching - October 2026: New Director Group Coaching - October 2026
New Aid Officer Training Webinar Series 2026-2027
New Aid Officer Training Webinar Series 2026-2027: New Aid Officer Training Webinar Series 2026-2027
Let's Talk: Virtual Summit Debrief
Let's Talk: Virtual Summit Debrief: Let's Talk: Virtual Summit Debrief
Use of Artificial Intelligence in the Financial Aid Office
Today's News for July 10, 2026
Fundamentals of Student Financial Aid - July 2026
Use of AI in the Financial Aid Office Task Force Report
Allan W. Purdy Distinguished Service Award
2026 NASFAA Awards Announced in National Harbor
June State & Regional Association Updates
Today's News for June 23, 2026
Certified Financial Aid Administrator® Program Registry Map
Use of AI in Financial Aid Offices: Findings from NASFAA Member Listening Sessions
FAAC® Exam Preparation Online Workshop - Spring 2026 Resources
Executive Leadership Collective 2026-27 Task Force Charter
