OTC From the Field: Concerningly High Turnover Rates for Financial Aid Employees
This week on a special episode of “Off The Cuff,” Justin is joined by Andy Brantley, president and CEO at College & University Professional Association for Human Resources (CUPA-HR), to discuss findings from the latest iteration of their higher education employee retention survey. The results of the survey found concerning trends related to the financial aid profession’s retention rates, where a majority of financial aid professionals say they’re at least somewhat likely to look for other employment within a year. Justin and Andy go on to discuss factors underlying the retention crisis in the wake of the COVID-19 pandemic, the significant challenges the higher education sector is faced with, and dive into the staying power of remote and hybrid working environments.
Speakers
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 |
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| Justin Draeger President and CEO, NASFAA |
Andy Brantley President and CEO, CUPA-HR |
Hugh Ferguson Senior Reporter / Podcast Producer |
Resources
- Listen on Apple Podcasts or Spotify
- Episode Transcript (PDF)
- Majority of Financial Aid Professionals Say They’re Likely to Look for Other Employment Within a Year
- Why America Has a Long-Term Labor Crisis, in Six Charts (Wall Street Journal)
- Opinion: Please Don’t Call My Job a Calling (New York Times)
- OTC From the Field: Retaining Talent in Your Financial Aid Office
Send your thoughts, questions, and comments. We'd love to hear what you think.
Publication Date: 9/29/2023
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