Media Inquiries Spur Schools to Re-examine Aid Offers for Clarity

Now more than ever, providing students and families clear and concise information on their financial aid offers is vital to enrolling and keeping students enrolled in postsecondary education. On an ongoing basis, major news outlets solicit financial aid offers students have received from institutions so they can examine whether schools are meeting basic expectations on how to construct and deliver financial aid information. 

NASFAA is here to help. NASFAA’s Code of Conduct — most recently updated in January 2021 — provides basic, minimal aid offer requirements that we have self-imposed on ourselves as a community. Schools can also request a review of their offer letters and be sure to utilize a handful of resources to help our members create effective and ethically compliant financial aid offers, including a glossary of award notification terms and a series of example award notifications to show how different types of institutions can implement the elements included in NASFAA's Code of Conduct into their aid offers.

NASFAA is committed to helping member institutions create effective and ethically compliant financial aid offers. If you would like to have your schools' language reviewed by a NASFAA staff member to ensure it meets the Code of Conduct requirements, please complete this form.


Publication Date: 7/13/2021

You must be logged in to comment on this page.

Comments Disclaimer: NASFAA welcomes and encourages readers to comment and engage in respectful conversation about the content posted here. We value thoughtful, polite, and concise comments that reflect a variety of views. Comments are not moderated by NASFAA but are reviewed periodically by staff. Users should not expect real-time responses from NASFAA. To learn more, please view NASFAA’s complete Comments Policy.

Related Content

Fundamentals of Student Financial Aid - July 2025


Fundamentals of Student Financial Aid - January 2025


View Desktop Version